Patient Access & Registration Specialist

WVU Medicine; Northern (KY); Hybrid; USD 35,000 - 48,000; Full time

Job summary

WH Wheeling Hospital Inc. is seeking an administrative clerk to support patient registration and manage associated financial obligations. The role requires accurate data entry, billing information collection, and coordination with patients and staff.

Key tasks include obtaining demographic and insurance details, processing payments, assisting with pre-certifications, and ensuring compliant documentation. A high school diploma and ability to handle high-volume workloads are essential.

Qualifications

• High school diploma or equivalent required.
• Must pass state and federal background checks as applicable.
• Excellent written and verbal communication skills.

Responsibilities

• Obtain demographic, billing, and insurance information and enter into systems.
• Handle pre-certifications and authorizations as needed.
• Prepare consent forms and obtain electronic signatures.
• Collect deposits and payments and reconcile receipts.
• Prepare patient identification armband and verify order completeness.
• Balance daily receipts and resolve system flags.
• Conduct screenings for coverage and complete required paperwork.
• Perform medical necessity checks and Advanced Beneficiary Notices as needed.
• Schedule, reschedule, or cancel patient appointments.
• Verify orders against scheduled services.

Skills

Attention to detail

Multitasking

Computer literacy

Communication skills

Medical terminology knowledge

Safety and hazard reporting

Teamwork

Education

High school diploma or equivalent

Job description

WH Wheeling Hospital Inc. is seeking an administrative clerk to support patient registration and manage associated financial obligations. The role requires accurate data entry, billing information collection, and coordination with patients and staff.

Key tasks include obtaining demographic and insurance details, processing payments, assisting with pre-certifications, and ensuring compliant documentation. A high school diploma and ability to handle high-volume workloads are essential.