Patient Access & Registration Specialist

ADP, Inc.; Newcastle (WY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance starts first day of/h

Dental and vision insurance

Life insurance

Paid Personal Leave (PPL)

Scholarships and training

Job summary

Weston County Health Services in Newcastle, WY, is hiring a Patient Account Representative (Registration/Admitting Clerk). You will greet patients, verify information, explain admissions processes, and coordinate with departments to ensure smooth patient flow and accurate records.

The role emphasizes empathy, attention to detail, and strong communication. Requires a high school diploma and experience in patient registration or medical offices; offers growth opportunities and comprehensive

Qualifications

• High school diploma or equivalent required; healthcare, business, or related coursework a plus
• Experience in patient registration/admitting or medical office preferred
• Knowledge of insurance processes, referrals, and prior authorizations (or willingness to learn quickly)
• Strong attention to detail with ability to accurately enter and verify patient information
• Excellent communication and customer-service skills; able to explain processes clearly and respectfully

Responsibilities

• Explain hospital regulations and processes to patients
• Enter and verify admitting/registration information and ensure departments receive accurate patient details
• Maintain required records and documentation with accuracy and confidentiality
• Coordinate with other departments to support efficient patient flow and service delivery
• Use strong communication skills to build positive relationships with patients, families, providers, coworkers, and community partners
• Assist visitors with directions and introductions to support a welcoming environment
• Maintain a professional, organized workspace and replenish supplies as needed
• Participate in staff meetings and trainings; support ongoing professional development
• Complete work assignments on time with the ability to work independently under supervision
• Report safety hazards and follow instructions per manuals

Skills

Customer service

Communication

Attention to detail

Independent work

Team coordination

Education

High school diploma or equivalent

Tools

EMR systems

Registration systems

Phone systems

Job description

Weston County Health Services in Newcastle, WY, is hiring a Patient Account Representative (Registration/Admitting Clerk). You will greet patients, verify information, explain admissions processes, and coordinate with departments to ensure smooth patient flow and accurate records.

The role emphasizes empathy, attention to detail, and strong communication. Requires a high school diploma and experience in patient registration or medical offices; offers growth opportunities and comprehensive