Patient Admissions & Registration Specialist

Northwell Health; Town of Oyster Bay (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Northwell Health is seeking an attentive Patient Registration Clerk to greet patients, collect demographic and insurance information, and enter data into the registration system. You will explain hospital rules, obtain signatures on forms, and guide patients through pre-admission processes.

The role requires high school completion and strong communication skills. Prior customer service and data-entry experience are preferred to efficiently manage accounts and assist uninsured patients with

Qualifications

• High School Diploma or equivalent, required.
• Prior customer service experience required.
• Data entry skills (80 kpm), required.
• Knowledge of medical terminology and hospital registration functions.
• Hospital experience, preferred.
• Excellent written and verbal communication skills, preferred.

Responsibilities

• Greets patients and/or visitors to the department in a courteous manner.
• Interviews patients/significant others and obtain all relevant demographic and insurance data.
• Reviews prior account balances upon request and educate patients regarding their financial responsibilities, including outstanding balances, required deposits, and point-of-service payment obligations.
• Communicates payment expectations clearly and accurately to ensure patient understanding and compliance.
• Obtains appropriate signatures on medical, legal and financial forms.
• Performs financial assessments of patients who are uninsured, makes appropriate referrals for financial assistance.
• Activates all pre-admission and admission information into computer.
• Places identification band on patient upon registration.
• Direct or assist patients to appropriate department or assigned room, as required.
• Provides interpretation of Hospital policies and regulations to patients including, but not limited to visiting hours, patient rights, services etc.
• Performs related duties, as required.

Skills

Customer service

Data entry

Communication

Medical terminology

Education

High School Diploma

Job description

Northwell Health is seeking an attentive Patient Registration Clerk to greet patients, collect demographic and insurance information, and enter data into the registration system. You will explain hospital rules, obtain signatures on forms, and guide patients through pre-admission processes.

The role requires high school completion and strong communication skills. Prior customer service and data-entry experience are preferred to efficiently manage accounts and assist uninsured patients with