Patient Access & Registration Specialist

Sun River Health; New York (NY); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Life and Disability Coverage

Retirement Savings Plan

Commuter and Transit Benefits

Employee Assistance Program (EAP)

Employee Discount Program

Job summary

Sun River Health is seeking a full-time Patient Representative for our Bay Street location in Staten Island, NY. The role involves front desk registration and facilitating patient access to services with a patient-centered approach.

Responsibilities include scheduling appointments, collecting fees, explaining services, verifying insurance, and assisting with daily reception tasks. A High School diploma and 2–4 years’ experience are required; bilingual English/Spanish is preferred.

Qualifications

• Minimum Education Requirement: High School diploma/GED.
• Minimum Work Related Experience: 2-4 years.
• Preferred Specialized Skills & Knowledge: Bilingual in English and Spanish (orally and written).

Responsibilities

• Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
• Communicates effectively with team members and patients all aspects of service.
• Responsible for telephone and mail contact with patients.
• Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.
• Distributes materials to patients, including patient satisfaction cards, patient rights and other appropriate materials.
• Verifies all insurance and sets fees based on the sliding scale fee.

Skills

Bilingual in English and Spanish

Education

High School diploma/GED

Job description

Sun River Health is seeking a full-time Patient Representative for our Bay Street location in Staten Island, NY. The role involves front desk registration and facilitating patient access to services with a patient-centered approach.

Responsibilities include scheduling appointments, collecting fees, explaining services, verifying insurance, and assisting with daily reception tasks. A High School diploma and 2–4 years’ experience are required; bilingual English/Spanish is preferred.