Patient Access Specialist - Front Desk (Bilingual)

Sun River Health; New York (NY); On-site; USD 27,552 - 31,684; Full time

Job summary

Sun River Health in Richmond Hill, NY is seeking a Full Time Patient Representative/Front Desk Receptionist to join our team. You will be the first point of contact, helping patients access services with warmth and efficiency.

Responsibilities include greeting patients, scheduling appointments, handling fees on a sliding scale, and ensuring accurate registration. A High School diploma and 2–4 years of experience are required; bilingual English/Spanish is preferred.

Qualifications

• High School diploma or GED required.
• 2–4 years of work experience in a front desk or patient access role.
• Bilingual in English and Spanish preferred (oral and written).

Responsibilities

• Assist with daily reception activities and initiate patient services.
• Communicate effectively with team members and patients about services.
• Answer telephone and mail communications with patients.
• Schedule appointments, collect fees, and explain services and charges.
• Distribute materials to patients including satisfaction cards and rights.
• Verify insurance and set fees based on the sliding scale.

Skills

Bilingual in English and Spanish

Education

High School diploma/GED

Job description

Sun River Health in Richmond Hill, NY is seeking a Full Time Patient Representative/Front Desk Receptionist to join our team. You will be the first point of contact, helping patients access services with warmth and efficiency.

Responsibilities include greeting patients, scheduling appointments, handling fees on a sliding scale, and ensuring accurate registration. A High School diploma and 2–4 years of experience are required; bilingual English/Spanish is preferred.