Admissions Supervisor: Lead Patient Access & Registration

Montgomery College; Clarksville (TN); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

Vanderbilt Health in Tennessee is seeking a Supervisor, Admissions to oversee daily operations of the admissions department, ensure efficient patient intake and registration, and lead a team of admissions staff.

You will provide training, monitor quality, ensure compliance with regulations, and collaborate with clinical and administrative partners to deliver a smooth patient experience while maintaining accuracy and customer service.

Responsabilités

• Supervises and manages admissions staff, ensuring adherence to department policies, procedures, and performance standards.
• Provides training, coaching, and professional development opportunities to enhance staff skills and knowledge.
• Oversees the patient intake and registration process, ensuring accurate and timely collection of required information.
• Ensures compliance with regulatory requirements, hospital policies, and best practices for patient data handling.
• Facilitates effective communication between the admissions department and clinical teams to ensure a smooth patient flow.
• Addresses patient concerns and complaints in a professional manner, working toward resolution in a timely fashion.
• Monitors and enforces quality assurance programs, identifying and implementing process improvements as needed.
• Oversees insurance verification and financial clearance processes, referring uninsured or underinsured patients to financial counselors.
• Works with leadership to develop and maintain staffing schedules that ensure adequate department coverage.
• Collects co-payments and ensures proper documentation of financial transactions related to patient admissions.

Description du poste

Vanderbilt Health in Tennessee is seeking a Supervisor, Admissions to oversee daily operations of the admissions department, ensure efficient patient intake and registration, and lead a team of admissions staff.

You will provide training, monitor quality, ensure compliance with regulations, and collaborate with clinical and administrative partners to deliver a smooth patient experience while maintaining accuracy and customer service.