Patient Access & Registration Specialist

Physicians Regional Healthcare System; Naples (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Physicians Regional Healthcare System in Naples, FL seeks a Registrar to accurately capture and verify patient demographics and insurance information, supporting a smooth registration process and scheduling of procedures.

The role emphasizes exceptional customer service, timely insurance verifications, and proper documentation of all patient records, co-pays, and authorizations, with attention to confidentiality and accuracy in a fast-paced environment.

Qualifications

• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required
• 0-2 years of experience in a customer service role preferred

Responsibilities

• Interacts with patients and families to provide courteous, timely assistance.
• Regulates schedules based on procedure requirements and staffing needs.
• Pre-registers scheduled patients by obtaining accurate demographic information.
• Verifies insurance eligibility and secures necessary authorizations.
• Collects and records patient financial responsibility estimates and co-pays.
• Communicates with physician offices regarding operative reports and patient records.

Skills

Customer service

Attention to detail

Interpersonal skills

Fast-paced environment

Education

Post-secondary education

Tools

EHR systems

Registration software

Job description

Physicians Regional Healthcare System in Naples, FL seeks a Registrar to accurately capture and verify patient demographics and insurance information, supporting a smooth registration process and scheduling of procedures.

The role emphasizes exceptional customer service, timely insurance verifications, and proper documentation of all patient records, co-pays, and authorizations, with attention to confidentiality and accuracy in a fast-paced environment.