Patient Access & Registration Specialist

Terry Reilly Health Services

Nampa (ID)

On-site

USD 32,000 - 42,000

Full time

3 days ago

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Benefits offered by this job

Low-cost healthcare options

Job summary

Terry Reilly Health Services in Nampa, Idaho, is seeking a dedicated front desk team member to support patients and visitors with warmth and professionalism. You will help schedule and register patients, collect essential data, and determine eligibility while guiding patients through payment policies.

Ideal candidates bring proven customer service excellence, strong MS Office skills, and familiarity with healthcare software like HER.

Qualifications

Proven record of customer service excellence including good verbal and written communication skills.
Ability to navigate multiple computer software programs including HER, Microsoft Office products, scanner, calculator, and multi-line telephone.
Ability to read and follow oral and written instructions both over the phone and in person.
Strong working knowledge of Microsoft Office systems, including but not limited to: Outlook, Word, and Excel.
Strong ability to work well under pressure, prioritize, multitask, and escalation competing duties.
Sensitivity to unique or specialized patient populations.

Responsibilities

Provide general customer service to patients, in person and on calls.
Schedule and register patients, including accurate collection of required data.
Counsel patients regarding payment policies and monitor monies due as needed.
Assist and resolve inbound patient inquiries with professionalism and efficiency.