Patient Access & Registration Specialist

COOPER PEDIATRICS; Marlton (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

Cooper University Health Care in South Jersey is seeking a front desk registration specialist to greet patients, perform full registration, verify demographics and insurance, and coordinate scheduling across the care continuum. The role requires strong communication and customer service in a fast-paced ambulatory setting.

The ideal candidate has at least one year of registration experience, proficiency with Epic, and the ability to multitask while maintaining accuracy and confidentiality.

Qualifications

• Minimum one year of recent registration or billing experience in a medical facility.
• Proficiency in patient registration, scheduling, pre-certifications, authorizations, and referrals.
• Epic experience preferred.
• Strong organizational and communication skills.

Responsibilities

• Greets patients and guests, providing an individualized, excellent service experience.
• Performs full registration and updates demographics, insurance information, and signatures.
• Handle outreach for MyChart messages and confirmations and manage front desk communications.
• Collects co-pays, reconciles cash drawer, and performs non-clinical administrative duties.

Skills

Registration experience

Scheduling

Customer service

Communication skills

Teamwork

Education

High School Diploma or equivalent

Tools

Epic

Job description

Cooper University Health Care in South Jersey is seeking a front desk registration specialist to greet patients, perform full registration, verify demographics and insurance, and coordinate scheduling across the care continuum. The role requires strong communication and customer service in a fast-paced ambulatory setting.

The ideal candidate has at least one year of registration experience, proficiency with Epic, and the ability to multitask while maintaining accuracy and confidentiality.