Patient Access & Registration Specialist

West Tennessee Healthcare; Jackson (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

West Tennessee Healthcare in Jackson, Tennessee, seeks a Patient Access Services Representative to complete the financial clearance process and create a positive first impression for patients and families. The role involves interviewing patients and guarantors to determine financial responsibilities and assist with pre-registration and registration tasks.

Responsibilities include verifying insurance, benefits, and eligibility, collecting patient information, and guiding families through

Qualifications

• Interview patients and guarantors to collect information for pre-registration and registration.
• Verify insurance payer plan and billing addresses in the patient accounting system.
• Explain financial responsibilities and available government/financial assistance programs.

Responsibilities

• Perform financial clearance by interviewing patients and collecting required information.
• Ensure proper insurance plan selection and billing details in the system.
• Complete registration according to policies and inform families about financial assistance options.
• Coordinate with staff and payers to obtain referrals, authorizations, and medical necessity checks.

Skills

Interviewing patients

Insurance verification

Financial counseling prep

Pre-registration

Registration processes

Education

High School Graduate or equivalent

Job description

West Tennessee Healthcare in Jackson, Tennessee, seeks a Patient Access Services Representative to complete the financial clearance process and create a positive first impression for patients and families. The role involves interviewing patients and guarantors to determine financial responsibilities and assist with pre-registration and registration tasks.

Responsibilities include verifying insurance, benefits, and eligibility, collecting patient information, and guiding families through