Patient Access & Registration Specialist

Ochsner Health; Gretna (LA); On-site; USD 35,000 - 40,000; Full time

Job summary

A regional healthcare provider in Gretna, Louisiana, is seeking a patient registration representative to enhance patient satisfaction through exceptional customer service and efficient registration processes. The role requires a high school diploma and at least one year of related experience in a medical or customer service environment. Candidates should possess strong communication skills and knowledge of healthcare insurance. This position offers variable shifts and requires a commitment to maintaining patient privacy.

Qualifications

• Minimum of 1 year of experience in a related field.
• Experience may include front line registration or customer service roles.
• Preferred certifications include CHAM, CHAA, or other medical certifications.

Responsibilities

• Provide excellent customer service to patients and guests.
• Complete patient scheduling and registration processes.
• Gather and input accurate patient demographics and financial information.
• Collect payments and inform patients of financial responsibilities.
• Balance cash drawer and prepare deposit slips.

Skills

Computer skills for data entry

Effective verbal and written communication

Strong interpersonal skills

Organizational and time management skills

Conflict resolution skills

Education

High school diploma or equivalent

Associate’s Degree (preferred)

Job description

A regional healthcare provider in Gretna, Louisiana, is seeking a patient registration representative to enhance patient satisfaction through exceptional customer service and efficient registration processes. The role requires a high school diploma and at least one year of related experience in a medical or customer service environment. Candidates should possess strong communication skills and knowledge of healthcare insurance. This position offers variable shifts and requires a commitment to maintaining patient privacy.