Patient Access & Registration Specialist

Community Health Network; Greenwood (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Health Network is seeking an Associate Patient Access Representative (APAR) to be the first contact for visitors, handling customer service, patient registration, and financial clearance. The role includes check-ins, scheduling, payment collection, and insurance verification to support smooth visits.

This position requires a High School Diploma or GED and 1+ year of healthcare office experience. Candidates should be proficient with patient demographics, insurance details, and CMS

Qualifications

• High School Diploma or GED required.
• 1+ years of healthcare office experience preferred.
• Proficient in Registration/Admissions (inpatient, outpatient, ER).
• Verifies CMS standards and communicates coverage/eligibility to patients.
• Ability to enter patient demographics, insurance, and financial information accurately.

Responsibilities

• Handle front-office and back-office functions across the network.
• Manage check-ins, scheduling, and payment collection.
• Verify insurance and CMS compliance information.
• Prepare patients administratively and financially for visits.
• Ensure completeness and accuracy of the electronic health record (EHR).

Skills

Customer service

Communication

Front-office

Education

High School Diploma or GED

Tools

EPIC software

Job description

Community Health Network is seeking an Associate Patient Access Representative (APAR) to be the first contact for visitors, handling customer service, patient registration, and financial clearance. The role includes check-ins, scheduling, payment collection, and insurance verification to support smooth visits.

This position requires a High School Diploma or GED and 1+ year of healthcare office experience. Candidates should be proficient with patient demographics, insurance details, and CMS