Patient Access & Registration Specialist

Yale New Haven Health; Greenwich (CT); On-site; USD 38,000 - 46,000; Full time

Job summary

Yale NewHaven Health is seeking a Registration professional to coordinate patient registration, insurance verification and financial clearance, while handling chart preparation and QA duties. This role interacts with patients, families, medical staff and third parties, ensuring accurate eligibility and timely medical record processing.

The ideal candidate has a high school diploma with continuing education and 1–2 years in hospital admitting/ED registration, plus strong interpersonal and PC

Qualifications

• High School graduate with continuing education; Associate or Bachelor’s degree preferred.
• 1–2 years in hospital Admitting/ED Registration with emphasis on registration, insurance verification and financial clearance.
• Prior customer service experience required.

Responsibilities

• CUSTOMER SERVICE – create a compassionate, efficient patient/family/employee experience while balancing financial needs.
• COMPUTER KNOWLEDGE – maintain knowledge of registration systems, scheduling, accounts receivable, patient care, patient tracking and web-based eligibility.
• REGISTRATION FUNCTIONS – verify eligibility per procedures; assist in QA audits and address problems.
• CHART PREPARATION – ensure timely generation/distribution of documents for medical records.

Skills

Interpersonal skills

Customer service

Leadership ability

PC proficiency

Education

High School graduate

Associate or Bachelor’s degree preferred

Job description

Yale NewHaven Health is seeking a Registration professional to coordinate patient registration, insurance verification and financial clearance, while handling chart preparation and QA duties. This role interacts with patients, families, medical staff and third parties, ensuring accurate eligibility and timely medical record processing.

The ideal candidate has a high school diploma with continuing education and 1–2 years in hospital admitting/ED registration, plus strong interpersonal and PC