Patient Access & Registration Specialist

Kettering Health; Dayton (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Kettering Health is seeking a Patient Registration I in Beavercreek to accurately register patients, verify insurance, and collect necessary payments. The role acts as a first point of contact, delivering excellent customer service while protecting patient confidentiality in a fast-paced environment.

Responsibilities include data entry into the EHR, ensuring data integrity, obtaining required consents, and assisting patients with financial responsibilities.

Qualifications

• High school diploma or GED required.
• 1 year of healthcare administrative or customer service experience preferred.

Responsibilities

• Register patients accurately in the EHR with demographic, insurance, and contact data.
• Verify insurance eligibility and document consents and signatures as needed.
• Provide clear information on financial responsibilities and collect payments when applicable.
• Greet patients and visitors and assist with directions and questions while maintaining confidentiality.
• Schedule and manage appointments in coordination with providers.

Skills

Data entry

Interpersonal skills

Multitasking

Attention to detail

HIPAA compliance

Customer service

Problem solving

Confidentiality

Education

High school diploma or GED

Job description

Kettering Health is seeking a Patient Registration I in Beavercreek to accurately register patients, verify insurance, and collect necessary payments. The role acts as a first point of contact, delivering excellent customer service while protecting patient confidentiality in a fast-paced environment.

Responsibilities include data entry into the EHR, ensuring data integrity, obtaining required consents, and assisting patients with financial responsibilities.