Patient Access & Registration Specialist

Concord Hospital Health System; Concord (NH); On-site; USD 23,000 - 29,000; Full time

Job summary

Concord Hospital Health System seeks an ED Registration Staff member to manage patient accounts and create medical records for services rendered. The role collaborates with patients, families, and care teams to ensure accurate registration and financial compliance.

The position requires 1 year of customer service experience, comfort navigating computerized systems, and a basic understanding of medical terminology. Equal opportunity employer; accommodations available upon request.

Qualifications

• Minimum of 1 year experience in a customer service setting.
• Proficient in navigating within computerized systems.
• Knowledge of medical terminology is preferred.

Responsibilities

• Manages and creates patient accounts for services rendered and medical records.
• Engages in revenue cycle activities while collaborating with patients, families, and care team.
• Verifies patient demographics and supports financial compliance with insurance eligibility responses.
• Collects or counsels on payment options.

Skills

Customer service

Computer systems navigation

Critical thinking

Medical terminology

Education

High school diploma or GED

Job description

Concord Hospital Health System seeks an ED Registration Staff member to manage patient accounts and create medical records for services rendered. The role collaborates with patients, families, and care teams to ensure accurate registration and financial compliance.

The position requires 1 year of customer service experience, comfort navigating computerized systems, and a basic understanding of medical terminology. Equal opportunity employer; accommodations available upon request.