Patient Access & Registration Specialist

China Reform Holdings Corporation; Concord (NH); On-site; USD 38,000 - 48,000; Full time

Job summary

Concord Hospital is seeking a detail-oriented professional to manage and create patient accounts for services rendered, including the creation of medical records. You will engage with patients, families, and the care team to verify demographics and support financial aspects and insurance eligibility responses.

The role requires 1 year of customer service experience, plus proficiency with computerized systems; knowledge of medical terminology is a plus.

Qualifications

• Minimum of 1 year experience in a customer service setting.
• Proficient in navigating within computerized systems.
• Knowledge of medical terminology is desired.

Responsibilities

• Registration and patient check in process.
• Greets and assists arriving patients.
• Processes all incoming calls and responds to departmental inquiries.
• Reconciles schedules with orders and precertifications.
• Performs other duties as assigned.

Skills

Customer service

Computer systems navigation

Critical thinking

Medical terminology knowledge

Education

High school diploma or GED

Job description

Concord Hospital is seeking a detail-oriented professional to manage and create patient accounts for services rendered, including the creation of medical records. You will engage with patients, families, and the care team to verify demographics and support financial aspects and insurance eligibility responses.

The role requires 1 year of customer service experience, plus proficiency with computerized systems; knowledge of medical terminology is a plus.