Patient Access & Registration Specialist

Henry Ford Health; Clinton Charter Township (MI); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Growth opportunities

Ongoing learning opportunities

Descripción de la vacante

Henry Ford Health, based in Detroit, seeks a Patient Registration Rep to welcome patients and ensure a seamless check-in process. You will verify insurance, collect payments, and update registrations while supporting clinical and non-clinical teams across Michigan.

This role emphasizes compassionate patient experiences within a fast-paced hospital network, offering growth and ongoing learning opportunities within our mission-driven culture.

Formación

• High school diploma or GED required.
• Strong computer skills and knowledge of Microsoft Office.
• Excellent customer service skills in person, on the phone, and in writing.

Responsabilidades

• Greet and check in patients, ensuring a positive first impression.
• Verify insurance eligibility and collect payments accurately.
• Update patient registration and insurance information in our systems.
• Respond to inquiries from callers with professionalism.
• Advocate for patients to ensure their needs are met promptly.
• Manage multiple tasks in a fast-paced environment with frequent interruptions.

Conocimientos

Customer service

Microsoft Office

Multitasking

Educación

High school diploma or GED

Herramientas

EPIC training

Descripción del empleo

Henry Ford Health, based in Detroit, seeks a Patient Registration Rep to welcome patients and ensure a seamless check-in process. You will verify insurance, collect payments, and update registrations while supporting clinical and non-clinical teams across Michigan.

This role emphasizes compassionate patient experiences within a fast-paced hospital network, offering growth and ongoing learning opportunities within our mission-driven culture.