Patient Access Registration Specialist

Trinity Health; City of Albany (NY); On-site; USD 36,000 - 47,000; Full time

Job summary

Trinity Health in Albany, NY seeks an entry-level Patient Access Representative to perform outpatient and inpatient registration and insurance verification. You will collect patient financial liability payments and ensure patients meet financial requirements, including Medicare necessities and payer pre-certifications, while delivering courteous, accurate service.

The role requires one year of customer service experience; HFMA CRCR or NAHAM CHAA credentials are preferred within one year of hire.

Qualifications

• Minimum one year of customer service experience.
• Patient Access experience preferred.
• Must understand insurance verification and benefits explanation.

Responsibilities

• Register patients for outpatient and inpatient services.
• Verify insurance benefits and pre-certifications.
• Collect patient payments and ensure financial clearance according to policy.

Skills

Customer service

Data analysis

Reporting

Education

HFMA CRCR

NAHAM CHAA

Tools

Electronic Health Records

Job description

Trinity Health in Albany, NY seeks an entry-level Patient Access Representative to perform outpatient and inpatient registration and insurance verification. You will collect patient financial liability payments and ensure patients meet financial requirements, including Medicare necessities and payer pre-certifications, while delivering courteous, accurate service.

The role requires one year of customer service experience; HFMA CRCR or NAHAM CHAA credentials are preferred within one year of hire.