Patient Access & Registration Specialist

Community Health Systems; Carlsbad (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Extended Illness Bank

401(k) Matching

Career Advancement

Rewards & Recognition

Exclusive Discounts

Job summary

The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.

Based at Carlsbad Medical Center, this full-time role requires teamwork with physicians and staff, attention to

Qualifications

• Post secondary education or training in medical office administration or healthcare administration preferred.
• 0-2 years of experience in healthcare setting including patient registration or front desk/admissions required.
• 0-2 years of experience in customer service preferred.

Responsibilities

• Interact with patients and families to address questions and provide courteous, timely assistance.
• Regulate schedules based on procedure requirements and staffing needs.
• Pre-register patients by obtaining accurate demographic information.
• Verify insurance eligibility and obtain necessary authorizations and verifications.

Skills

Customer service

Attention to detail

EHR familiarity

Interpersonal skills

Communication

Education

Post-secondary education or healthcare admin training

Tools

EHR software

Job description

The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.

Based at Carlsbad Medical Center, this full-time role requires teamwork with physicians and staff, attention to