Patient Access & Registration Specialist

OhioHealth Corporation; Canal Winchester (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

OhioHealth Corporation is seeking a Registration Specialist to support the Revenue Cycle by collecting demographic and financial information to produce clean claims and timely reimbursement. You will interact with patients, families, visitors, and OhioHealth physicians and associates to ensure accurate registrations and efficient service.

The role requires strong communication, basic computer skills, and experience in a medical office setting.

Qualifications

• High School or GED (Required).
• One to two years precious experience in a medical office setting.

Responsibilities

• Accurately identifies patient in EMR system.
• Obtains and enters accurate patient demographic and financial information through a standard work process.
• Provides exceptional customer service during encounters with patients, families, visitors, and OhioHealth physicians and associates.
• Performs registration functions in any of the Patient Access areas.
• Uses critical thinking skills to make decisions, resolve issues, and/or escape concerns when they arise.
• Verifies insurance eligibility using online eligibility system, payer websites or by phone call.
• Generates appropriate regulatory documents and obtains consent signatures.
• Educates patients on MyChart and activation.

Skills

Excellent communication

Customer service

Basic computer skills

Education

High School or GED

Job description

OhioHealth Corporation is seeking a Registration Specialist to support the Revenue Cycle by collecting demographic and financial information to produce clean claims and timely reimbursement. You will interact with patients, families, visitors, and OhioHealth physicians and associates to ensure accurate registrations and efficient service.

The role requires strong communication, basic computer skills, and experience in a medical office setting.