Patient Access & Registration Specialist

So Il Health Care Foundation; Belleville (IL); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Health Insurance

Flexible Spending Accounts (FSA)

Health Savings Account (HSA)

Life Insurance

401(k)

Paid Time Off (PTO)

Paid Parental Leave

Tuition reimbursement

Job summary

SIHF Healthcare in Belleville, IL is seeking a full-time Clerical specialist to manage patient registration, scheduling, and payments. You will verify insurance, update records, and coordinate with care teams to ensure smooth patient flow across the health centers.

The role emphasizes accurate data entry, excellent communication, and proficient use of Athena and Dentrix. A high school diploma is preferred, with training in medical terminology and strong customer service skills.

Qualifications

• High School diploma or equivalent is desired.
• Training in Medical Terminology is desired.
• Basic computer and data entry skills required.

Responsibilities

• Provide superior service to all customers.
• Handle a high volume of calls requiring good judgement and decision-making.
• Create a patient case and document as requested.
• Notify new patient of doctor’s prescription preferences, if applicable.
• Schedule and confirm patient appointments and interpreter services.
• Perform computer skills for scheduling using Athena and/or Dentrix.
• Process patient payments, co-pay and balances owed, including smart pay.
• Prepare charts and update demographics, patient portal, and income category scale.

Skills

Data entry

Medical terminology

Customer service

Telephone skills

Computer literacy

Education

High School diploma

Medical terminology training

Tools

Athena

Dentrix

Job description

SIHF Healthcare in Belleville, IL is seeking a full-time Clerical specialist to manage patient registration, scheduling, and payments. You will verify insurance, update records, and coordinate with care teams to ensure smooth patient flow across the health centers.

The role emphasizes accurate data entry, excellent communication, and proficient use of Athena and Dentrix. A high school diploma is preferred, with training in medical terminology and strong customer service skills.