Patient Access & Registration Concierge

Eisenhower Health; Rancho Mirage (CA); On-site; USD 27,000 - 39,000; Full time

Job summary

Eisenhower Health in Rancho Mirage, CA is seeking an Admitting Clerk to ensure a smooth patient registration experience and to assist visitors with directions and information. This role serves as the first point of contact and coordinates with Admitting staff to maintain timely registration.

Requires a high school diploma or GED; two years in healthcare or customer service is preferred. Bilingual is a plus; duties include handling confidential information with professionalism.

Qualifications

• Education: High school diploma or GED required; bilingual preferred.
• Experience: healthcare or customer service preferred.
• Strong customer service and communication skills required.

Responsibilities

• Greet patients/visitors and assist as needed.
• Assist in patient registration and maintain lobby flow.
• Identify patients needing registration and coordinate with staff.
• Maintain confidentiality and discreet handling of information.
• Operate general office equipment and manage email notifications.
• Provide calm, professional service in stressful situations.

Skills

Customer service

Communication skills

Office equipment

Computer literacy

Education

High school diploma or GED

Tools

Word

Excel

Outlook

Job description

Eisenhower Health in Rancho Mirage, CA is seeking an Admitting Clerk to ensure a smooth patient registration experience and to assist visitors with directions and information. This role serves as the first point of contact and coordinates with Admitting staff to maintain timely registration.

Requires a high school diploma or GED; two years in healthcare or customer service is preferred. Bilingual is a plus; duties include handling confidential information with professionalism.