Patient Access Registrar — Hospital Front Desk

Vitruvian Health; Cleveland (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

Vitruvian Health is seeking a Registration Clerk to register patients for emergency, inpatient, and outpatient services, verifying insurance coverage in line with hospital policy. You will be the first point of contact, collecting payments due and ensuring courteous service.

The role requires high school diploma or GED (or some college), with one year of hospital experience preferred and knowledge of medical terminology. Proficient computer and customer service skills are essential.

Qualifications

• Education: High school diploma or GED preferred; one or two years of college preferred.
• Experience: One-year experience in a hospital setting with public contact work preferred.
• Licenses/Certificates: None
• Skills: Proficient with computers and excellent customer service skills.

Responsibilities

• Gathers accurate demographic and financial information on Inpatient/Outpatient registration.
• Prepares patient ID cards, wrist bands, patient folders, and appropriate forms.
• Collects admission deposits, copays and deductibles.
• Directs patients to the appropriate inpatient department.
• Distributes appropriate forms to ancillary departments.
• Monitors diagnostic tests ordered by physicians for medical necessity according to government guidelines.
• Verifies patient’s insurance coverage/benefits and documents information in the AS400.
• Notifies the Business Office of Self-pay patients and UR Department of Insurance coverage issues.

Skills

Customer service

Computers

Education

High school diploma or GED

Some college

Job description

Vitruvian Health is seeking a Registration Clerk to register patients for emergency, inpatient, and outpatient services, verifying insurance coverage in line with hospital policy. You will be the first point of contact, collecting payments due and ensuring courteous service.

The role requires high school diploma or GED (or some college), with one year of hospital experience preferred and knowledge of medical terminology. Proficient computer and customer service skills are essential.