Patient Access & Referrals Coordinator

United Digestive; Alpharetta (GA); On-site; USD 32,000 - 48,000; Full time

Job summary

United Digestive is seeking a front office coordinator in Alpharetta, GA to manage patient appointments for procedures, coordinate referrals, and maintain accurate patient records across multiple locations.

The role requires High School diploma, 2–3 years in a gastroenterology clinic, and familiarity with Microsoft Office and healthcare systems. Bilingual preferred; strong organization and HIPAA compliance are essential.

Qualifications

• High School Diploma or GED required; Certified Medical Assistant preferred.
• 2-3 years of specialty gastroenterology clinic experience preferred.
• Bilingual preferred, but not required.

Responsibilities

• Schedules, reschedules, and manages patient visits and procedures.
• Maintains and updates physician schedules and endoscopy block times.
• Collects and records accurate patient information per UD requirements.
• Coordinates scheduling of procedures in hospital when needed.
• Mails/Emails information packets to new patients.
• Answers calls and emails regarding appointments; assists referring providers.
• Greets patients and provides information about treatments or procedures.
• Ensures HIPAA compliance and confidentiality of patient information.
• Acts as liaison between office, physicians, and hospitals.
• Travels to metro area offices to provide coverage.

Skills

Excellent communication

HIPAA compliance

Multi-tasking

Team player

Bilingual (preferred)

Education

High School Diploma or GED

Certified Medical Assistant preferred

Tools

Microsoft Office Suite

Healthcare system software

Job description

United Digestive is seeking a front office coordinator in Alpharetta, GA to manage patient appointments for procedures, coordinate referrals, and maintain accurate patient records across multiple locations.

The role requires High School diploma, 2–3 years in a gastroenterology clinic, and familiarity with Microsoft Office and healthcare systems. Bilingual preferred; strong organization and HIPAA compliance are essential.