Patient Access & Referral Specialist

CommonSpirit Health; Omaha (NE); Hybrid; USD 22,000 - 31,000; Full time

Job summary

CommonSpirit Health is seeking a Referral Specialist to optimize patient access by coordinating referrals between clinical departments, providers, and patients.

You will manage EMR queues, validate authorizations, and ensure documentation is routed correctly across our network, while delivering strong customer service.

Candidate should have at least one year in healthcare scheduling, proficiency in Google Workspace or Microsoft Office, and a basic knowledge of medical terminology.

Qualifications

• One year of healthcare-related experience with scheduling and EMR use.
• Proficiency in Google Suite or Microsoft Office products.
• Good understanding of medical terminology and HIPAA regulations.

Responsibilities

• Manage referral work queues in the EMR system.
• Validate pre-authorizations and ensure orders meet clinical standards.
• Coordinate appointment preferences and communicate with patients and representatives.
• Collaborate with revenue cycle and clinical staff to remove access barriers.
• Track performance metrics to ensure compliant referral management.

Skills

Healthcare scheduling

EMR utilization

Customer service

Education

High School Diploma / GED

Tools

Google Workspace

Microsoft Office

Job description

CommonSpirit Health is seeking a Referral Specialist to optimize patient access by coordinating referrals between clinical departments, providers, and patients.

You will manage EMR queues, validate authorizations, and ensure documentation is routed correctly across our network, while delivering strong customer service.

Candidate should have at least one year in healthcare scheduling, proficiency in Google Workspace or Microsoft Office, and a basic knowledge of medical terminology.