Patient Access & Authorization Specialist

Providence Health Plan Group; Seattle (WA); Hybrid; USD 31,684 - 48,216; Full time

Job summary

Pacific Medical Centers (PacMed) is seeking a patient access specialist in Seattle, WA to deliver efficient, accurate, and compassionate customer service. You will handle pre-registration, verify registrations, and confirm insurance eligibility while guiding patients through initial steps of care.

In this hybrid role, you will work with back-office teams to resolve complex billing questions, provide routine financial counseling, and help patients understand coverage and referrals.

Qualifications

• 1 year Health care or insurance experience.
• Prior experience in liaison role for providers and staff.

Responsibilities

• Provides efficient, accurate, and effective customer focused communication services.
• Pre-registration of new patients and verification of registration for established patients.
• Obtains insurance eligibility verification for all patients.
• Verifies insurance benefits and obtains referral authorizations.
• Provides routine and complex financial counseling to patients.
• Works collaboratively with the back office teams to ensure an exceptional patient experience.

Skills

Healthcare/Insurance experience

Liaison experience

Job description

Pacific Medical Centers (PacMed) is seeking a patient access specialist in Seattle, WA to deliver efficient, accurate, and compassionate customer service. You will handle pre-registration, verify registrations, and confirm insurance eligibility while guiding patients through initial steps of care.

In this hybrid role, you will work with back-office teams to resolve complex billing questions, provide routine financial counseling, and help patients understand coverage and referrals.