Patient Access Quality Specialist

Capital Health (US); Pennington (NJ); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Retirement Savings and Investment Plan

Paid Time-Off Program

Commuter Transit

Commuter Parking

Flexible Spending Account (FSA)

Job summary

Capital Health is seeking a Patient Access Analyst to provide technical and analytical support for registration analysis and performance improvement. You will review charts for registration quality, verify insurance details, and assist with process improvements.

Strong communication and insurance knowledge are essential. This role supports access across hospital registration activities and requires a high school diploma with about three years of Patient Access experience.

Qualifications

• High school diploma or equivalent required.
• At least 3 years in a Patient Access department.
• Excellent communication and strong insurance concept knowledge.

Responsibilities

• Perform chart reviews to identify variations from quality registrations and recommend process improvements.
• Audit registrations for accurate demographic, diagnosis, and insurance information.
• Verify benefits and coordinate authorizations, referrals, and in-network verifications.
• Communicate findings to management and assist with staff training as needed.
• Maintain knowledge of registration procedures, payer codes, and insurance matrices.
• Ensure compliance with regulatory standards and report discrepancies for corrective action.
• Provide ongoing support and coverage for registration processes as required.

Skills

Communication skills

Education

High school diploma or equivalent

Tools

Cerner

Insurance verification systems

Job description

Capital Health is seeking a Patient Access Analyst to provide technical and analytical support for registration analysis and performance improvement. You will review charts for registration quality, verify insurance details, and assist with process improvements.

Strong communication and insurance knowledge are essential. This role supports access across hospital registration activities and requires a high school diploma with about three years of Patient Access experience.