Patient Access QA Auditor — Epic & SFDS Expert

Open Door Community Health Centers; Fortuna (CA); On-site; USD 34,000 - 40,000; Full time

Job summary

Open Door Community Health Centers in Fortuna, CA is seeking a Patient Access Quality Assurance Specialist to accurately entry and audit SFDS forms and manage Epic work queues. The role includes scanning documents, researching SFDS questions, and supporting front desk teams with SFDS policies.

This temporary position ends 8/1/2028 and offers a wage range of $25.00–$28.87 per hour. Proficiency with Epic and MS Office is preferred; bilingual candidates receive a differential.

Qualifications

• Strong interpersonal and customer service abilities in a diverse environment.
• Ability to enter and audit SFDS data with high accuracy (≥98%).
• Proven ability to manage multiple tasks and prioritize effectively.
• Experience with Epic EMR systems and related audit tools.

Responsibilities

• Retrieve SFDS scans and verify against Epic entries for accuracy.
• Correct discrepancies and notify clinics/billing as needed.
• Enter SFDS data and connect guarantors across Medical, Dental, and Behavioral Health.
• Maintain SFDS QA audits and share reports with clinic leadership.
• Assist front desk with SFDS inquiries and perform basic front desk tasks as needed.

Skills

Interpersonal skills

Customer service

Teamwork

Data entry accuracy

Communication

Multitasking

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

EMR (Epic)

Job description

Open Door Community Health Centers in Fortuna, CA is seeking a Patient Access Quality Assurance Specialist to accurately entry and audit SFDS forms and manage Epic work queues. The role includes scanning documents, researching SFDS questions, and supporting front desk teams with SFDS policies.

This temporary position ends 8/1/2028 and offers a wage range of $25.00–$28.87 per hour. Proficiency with Epic and MS Office is preferred; bilingual candidates receive a differential.