Patient Access Pro – Night Shift Concierge for Care Access

Huntington Health; Pasadena (CA); On-site; USD 34,000 - 43,000; Part time

Job summary

Huntington Hospital in Pasadena, CA is seeking a Patient Access Representative for the Emergency Room Registration unit. The role supports inpatient, outpatient and ED patients, performing scheduling, pre-registration, financial clearance, referrals, authorizations and patient arrival processes.

The ideal candidate has a High school diploma, 1 year of customer service experience, and strong communication skills.

Qualifications

• High school diploma or equivalent required.
• 1 year of customer service experience required.
• Healthcare registration/authorization experience preferred.
• Excellent interpersonal and written communication skills.

Responsibilities

• Greet patients and provide a welcoming experience at all points of care.
• Assist with scheduling, pre-registration, and registration processes.
• Verify insurance eligibility and obtain authorizations as needed.
• Provide accurate patient estimates and assist with financial clearance.

Skills

Typing 35 wpm

Customer service

Healthcare registration

Communication skills

Education

High school diploma or equivalent

Associate Degree/College Diploma in Hospital Administration or equivalent

Job description

Huntington Hospital in Pasadena, CA is seeking a Patient Access Representative for the Emergency Room Registration unit. The role supports inpatient, outpatient and ED patients, performing scheduling, pre-registration, financial clearance, referrals, authorizations and patient arrival processes.

The ideal candidate has a High school diploma, 1 year of customer service experience, and strong communication skills.