Patient Access Pro – Front Desk Impact (Day Shift)

Lifepoint Health®; McMinnville (OR); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) retirement plan

PTO

Tuition assistance

Wellness programs

Job summary

Willamette Valley Medical Center, operated jointly with Lifepoint Health, seeks a Patient Access Representative for full-time 0.9 FTE with day shifts. You will collect patient demographics, verify insurance, obtain authorizations as needed, and collect co-pays to expedite admissions.

This role also involves explaining forms, protecting privacy, coordinating with financial counseling, and supporting department operations across shifts.

Qualifications

• High School Diploma or equivalent required.
• Associate's degree preferred.

Responsibilities

• Obtains and enters patient demographic, billing, and clinical data into the registration system promptly.
• Distributes and explains forms, documents, and educational handouts to patients and families.
• Verifies insurance benefits and obtains precertification/authorization as necessary.
• Determines and collects required payments (co-pays/deductibles) or refers to financial counseling.
• Communicates professionally in-person and by phone with clear instructions and strong customer service.
• Protects patient privacy and confidentiality in all registration activities.
• Participates in performance improvement and required education.
• Works alternate shifts/areas as needed to support department operations.
• Performs other duties as assigned.

Education

High School Diploma or equivalent

Associate's degree (preferred)

Job description

Willamette Valley Medical Center, operated jointly with Lifepoint Health, seeks a Patient Access Representative for full-time 0.9 FTE with day shifts. You will collect patient demographics, verify insurance, obtain authorizations as needed, and collect co-pays to expedite admissions.

This role also involves explaining forms, protecting privacy, coordinating with financial counseling, and supporting department operations across shifts.