Patient Access Operations Supervisor

Christus Health; Alexandria (LA); On-site; USD 52,000 - 76,000; Full time

Job summary

Christus Health is seeking a skilled administrator to oversee daily operations across inpatient, outpatient, ER, and day surgery areas. You will assist the Patient Access Director with reporting, ensure policy compliance, and maintain accurate records and scheduling.

The role emphasizes staff development and meeting third-party payer requirements. Candidates should have a High School Diploma and experience in hospital registration operations, with a focus on patient satisfaction and

Qualifications

• Experience overseeing daily operations in a hospital or clinical setting.
• Ability to ensure staff training and performance objectives are met.
• Strong attention to confidentiality, accuracy, and regulatory compliance.

Responsibilities

• Oversee daily operations of assigned areas and assist the Patient Access Director with department reporting.
• Coordinate admissions areas: Inpatient, Outpatient, Emergency Room, Day Surgery, Auditors and Customer Service.
• Monitor registration operations for Inpatient, Outpatient, ER, and Day Surgery to ensure compliance and efficiency.
• Ensure Medicare/Medicaid and other Payors criteria are met by physician orders for all admissions.
• Maintain complete and accurate medical records data entry and POS collections to meet goals.
• Foster an environment of high patient, Associate, and physician satisfaction.
• Manage staff scheduling and time off; ensure adequate staffing to meet patient needs.
• Conduct audits and communicate findings; participate in continuous improvement of department operations.

Skills

Staff supervision

Policy adherence

Staff coaching

Customer service focus

Education

High School Diploma

Job description

Christus Health is seeking a skilled administrator to oversee daily operations across inpatient, outpatient, ER, and day surgery areas. You will assist the Patient Access Director with reporting, ensure policy compliance, and maintain accurate records and scheduling.

The role emphasizes staff development and meeting third-party payer requirements. Candidates should have a High School Diploma and experience in hospital registration operations, with a focus on patient satisfaction and