Patient Access & Scheduling Specialist

Christus Health; San Antonio (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Christus Health is seeking a Patient Access Representative - Scheduling to facilitate patient access to hospital services. You will collect and verify demographic and financial data, determine estimated patient portions, and secure the necessary authorizations for services.

You’ll work to maintain compliance, communicate clearly with patients and families, and support department efficiency and disaster readiness.

Qualifications

• High School Diploma or equivalent experience preferred.

Responsibilities

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter.
• Verifies insurance eligibility and obtains necessary authorizations for services rendered.
• Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances.
• Performs financial assessment for appropriate program assistance.
• Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents.
• Represents the Patient Access department in a professional, courteous manner at ALL times.
• Required to assist the hospital in the event of an internal or external disaster.
• Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital.

Education

High School Diploma or equivalent

Job description

Christus Health is seeking a Patient Access Representative - Scheduling to facilitate patient access to hospital services. You will collect and verify demographic and financial data, determine estimated patient portions, and secure the necessary authorizations for services.

You’ll work to maintain compliance, communicate clearly with patients and families, and support department efficiency and disaster readiness.