Patient Access Navigator - Registration & Billing

Swedish Hospital; Naperville (IL); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Premium pay

Tuition reimbursement

Free parking

Wellness program savings plan

Retirement options with company match

Paid time off and holiday pay

Diversity and inclusion

Job summary

Endeavor Health in Naperville, IL is seeking a Patient Access Representative to handle pre-registrations and admissions, and to manage patient data with accuracy and care. The role supports in-patient, out-patient, ER, and same-day surgery flows, ensuring smooth revenue cycle processes and timely data capture.

The position requires a high school diploma (associate degree preferred), strong data entry, knowledge of health insurance and medical terminology, and the ability to assist patients with

Qualifications

• High School diploma or GED required.
• Associate degree in business or healthcare preferred.
• Valid driver's license if off-site location duties.
• Experience in registration, scheduling, patient accounts, or cash collections in healthcare is preferred.
• Knowledge of health insurances, medical terminology and anatomy.

Responsibilities

• Provide pre-registrations, registrations, order management, charge capture, and cash collection for in-patient, out-patient, ED, and same-day surgery patients.
• Collect and verify demographic, insurance/financial, and clinical data from multiple sources; obtain signatures as needed.
• Screen for third-party eligibility and enter medical necessity coding for proper payment.
• Interact with patients and families to explain hospital revenue cycle expectations and payment options.

Skills

Manual dexterity

Customer service

Data entry

MS Office

Bilingual

Knowledge of health insurances

Medical terminology

Anatomy

Education

High School diploma or GED

Associate degree (Preferred)

Tools

Microsoft Office Suite

Job description

Endeavor Health in Naperville, IL is seeking a Patient Access Representative to handle pre-registrations and admissions, and to manage patient data with accuracy and care. The role supports in-patient, out-patient, ER, and same-day surgery flows, ensuring smooth revenue cycle processes and timely data capture.

The position requires a high school diploma (associate degree preferred), strong data entry, knowledge of health insurance and medical terminology, and the ability to assist patients with