Patient Access Navigator: Registration & Billing

SUNY Upstate Medical University

City of Syracuse (NY)

In loco

USD 38.000 - 52.000

Tempo pieno

14 giorni+

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Descrizione del lavoro

Thisiscny in Syracuse is hiring a Patient Access Associate to ensure smooth patient flow and accurate registration for Inpatient, ED, Ambulatory clinic registration, Lab, Radiology, Convenience Care, PAH, and Infusion procedures. - Interviews patients to complete registration and collect demographics and financial information.

- Determines if an estimate is needed per CMS No-Surprise Act and communicates balance and payment options.

Competenze

  • Associate's degree and two years of related patient financial/insurance/registration experience in healthcare setting.
  • Working knowledge of medical terminology, medical billing and excellent written and oral communication skills.
  • Certified Healthcare Access Associate (CHAA) required within two years of hire.

Mansioni

  • Interviews patients to complete registration process to obtain demographics and financial information.
  • Determines if patient is in need of an estimate based on CMS No-Surprise Act requirements and informs patient of estimate and balance; offers payment plan or financial assistance.
  • Registration WQ monitoring, quality review and support.
  • Claim edit and account level WQ resolution.
  • Acts as a liaison between patients and internal departments.

Conoscenze

Excellent customer service
Written and verbal communication
Medical terminology
CMS No-Surprises Act knowledge

Formazione

Associate's degree
CHAA certification within 2 years

Descrizione del lavoro

Thisiscny in Syracuse is hiring a Patient Access Associate to ensure smooth patient flow and accurate registration for Inpatient, ED, Ambulatory clinic registration, Lab, Radiology, Convenience Care, PAH, and Infusion procedures. - Interviews patients to complete registration and collect demographics and financial information.

- Determines if an estimate is needed per CMS No-Surprise Act and communicates balance and payment options.

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