Patient Access Navigator: Outpatient Rehab & Imaging

Baptist Health; Boca Raton (FL); On-site; USD 22,000 - 31,000; Part time

Job summary

Baptist Health in Boca Raton is seeking a Pool Patient Access Associate for Outpatient-Rehab & Imaging. This Per Diem, days-shift position supports patient access processes in a high-volume environment, with duties including coordinating patient flow and insurance/ pricing questions.

Bilingual preferred; candidates should have completed Patient Access training and possess strong customer-service skills. The role requires familiarity with EMR systems, Microsoft Office, and regulatory guidelines.

Qualifications

• Pass Patient Access training course.
• Ability to work in a high-volume, fast-paced environment.
• Detail oriented, organized, and a team player with excellent customer service.
• Knowledge of medical & insurance terminology preferred.
• Familiarity with EMR applications and accurate typing skills.

Responsibilities

• Coordinate patient flow and timely processing within the department.
• Maintain knowledge of insurance requirements and Baptist Health pricing/financial assistance.
• Provide professional, compassionate and friendly service to patients and families.
• Adhere to HIPAA, AHCA, EMTALA and Medicare guidelines.

Skills

Customer service

Attention to detail

Communication

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Microsoft Office

EMR systems

Job description

Baptist Health in Boca Raton is seeking a Pool Patient Access Associate for Outpatient-Rehab & Imaging. This Per Diem, days-shift position supports patient access processes in a high-volume environment, with duties including coordinating patient flow and insurance/ pricing questions.

Bilingual preferred; candidates should have completed Patient Access training and possess strong customer-service skills. The role requires familiarity with EMR systems, Microsoft Office, and regulatory guidelines.