Patient Access Navigator I - Fast-Paced Healthcare Access

Cooper University Health Care

Camden (NJ)

On-site

USD 42,000 - 52,000

Full time

9 days ago

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Job summary

Cooper Norcross Health is seeking Patient Navigators to provide a centralized access point to physicians and radiology services across multiple disciplines in a fast-paced healthcare environment. The role requires strong multitasking and customer service skills, with a focus on delivering exceptional patient experiences.

Experience in healthcare scheduling, medical terminology, and familiarity with EPIC systems are preferred.

Qualifications

Minimum experience within a Customer Service, Contact Center or scheduling environment, preferably within a Healthcare environment.

Responsibilities

Patient Navigators provide a single and centralized point of patient access to physician and radiology services across disciplines. This includes Internal and Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, Rheumatology, Gastroenterology, and Pain Management
Patient Navigators thrive on working in a fast-paced environment, have a strong ability to multi-task, are technically savvy, service oriented, communicate effectively and consistently display a professional demeanor.
Delivers an exceptional experience to patients, customers and physicians who contact the Access Center by facilitating patient access throughout Cooper's provider network.