Patient Access Navigator I

Wellstar Health System; Augusta (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

Wellstar Health System is seeking a Patient Access / Registration specialist to warmly greet patients, collect and verify demographics, insurance and financial information, and guide them through the registration process.

You will verify insurance coverage, obtain pre-certifications, and assist with scheduling, while maintaining confidentiality and accuracy in all records. A professional, patient-focused demeanor is essential.

Qualifications

• High School Diploma or GED required.
• 1 year in healthcare or institutional setting preferred.
• Data entry and accurate information gathering required.

Responsibilities

• Interviews patients or representatives to collect demographic, financial and insurance information for billing and accounts.
• Enters patient information into the registration system and obtains necessary signatures.
• Verifies insurance benefits and pre-certification requirements.
• Coordinates financial counseling and establishes payment arrangements.
• Answers inquiries with courteous, professional service.

Skills

Data entry

Communication

Attention to detail

Self-motivation

Education

High School Diploma / GED

Tools

Microsoft Office

Job description

Wellstar Health System is seeking a Patient Access / Registration specialist to warmly greet patients, collect and verify demographics, insurance and financial information, and guide them through the registration process.

You will verify insurance coverage, obtain pre-certifications, and assist with scheduling, while maintaining confidentiality and accuracy in all records. A professional, patient-focused demeanor is essential.