Patient Access Representative - Scheduling (Days) (Part-Time)

RadNet, Inc.; Carrollton (GA); On-site; USD 30,000 - 40,000; Part time

Job summary

RadNet, Inc. is seeking a Patient Access Representative - Scheduling to support patient access activities by coordinating scheduling requests and assisting patients in navigating care. This part-time role requires excellent communication and organizational skills to ensure a positive patient experience.

Candidates should possess a High School Diploma or GED and have six months of related experience. The position entails working 24 hours per week with weekend rotation, following structured workflows for effective patient access.

Qualifications

• Six months of related experience required.
• Ability to follow structured workflows and protocols consistently.
• Basic problem-solving skills and adaptability to new systems.

Responsibilities

• Coordinate scheduling requests and validate scheduling requirements.
• Assist patients in navigating access to care.
• Support team workflows and departmental operations.

Skills

Effective verbal and written communication skills

Strong customer service skills

Effective organizational and time management skills

Ability to multitask

Education

High School Diploma or GED

Job description

Patient Access Representative - Scheduling (Days) (Part-Time)

#26-629

Job Description

A Patient Access Navigator I supports patient access activities by coordinating scheduling requests, validating scheduling requirements, and assisting patients in navigating access to care. Follows established workflows, scheduling protocols, and system guidance to ensure accurate appointment placement, patient readiness, and a positive patient experience. Demonstrates accountability for completing assigned work accurately and timely while supporting efficient access to care and successful appointment outcomes.

Qualifications

Education:High School Diploma or GED

Experience:Six months of related experience

Knowledge, Skills and Abilities:

• Escalation & Support: Demonstrates accountability in supporting team workflows and departmental operations by actively contributing to shared workloads, assisting with coverage needs, and maintaining flexibility to meet changing patient access demands and performance expectations.
• Demonstrated effective organizational and time management skills in a high-volume, fast-paced work environment
• Ability to follow structured standard workflows, protocols, and system guidance with consistency and accuracy
• Effective verbal and written communication skills, with the ability to engage professionally with patients, provider offices, and clinical staff to include advanced level practitioners and physicians. Further, demonstrates professionalism and the ability to collaborate effectively with peers, leadership, and internal hospital team members
• Ability to multitask and manage competing priorities across calls, workqueues, and digital workflows
• Strong customer service skills with the ability to actively listen, show empathy, and respond appropriately to patient needs
• Basic problem-solving skills with the ability to recognize issues and escalates appropriately
• Demonstrates adaptability to new systems, workflows, and process changes with the ability to maintain composure and productivity in a structured, performance-driven environment

Licenses & Certifications

• NONE REQUIRED

Location

Employment Center Suite C-C0021

Remote Position

No, not a remote employee

Shift

1st/Days

Shift Description

24 hours per week to include weekend rotation

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