Remote Patient Access Navigator

SPEROS; Tampa (FL); Remote; USD 24,796 - 38,572; Full time

Job summary

Moffitt Cancer Center is hiring a New Patient Service Navigator to manage the full patient access journey from initial contact to appointment scheduling. This role supports registration, verifies insurance, and coordinates scheduling with care teams in a fast-paced setting.

Ideal candidates bring 2+ years in patient access or call center operations, strong communication skills, and a patient-centered approach to reduce barriers to care.

Qualifications

• 2 years of experience in patient access, scheduling, call center or customer service.
• Evening/weekend coverage may be required.

Responsibilities

• Manage end-to-end new patient access, including registration, insurance verification, scheduling and outbound follow-up.
• Coordinate across inbound and outbound workflows to improve access and reduce scheduling delays.
• Ensure accurate documentation and data integrity throughout the patient access process.

Skills

Communication & Customer Service

Attention to Detail

Time Management

Problem Solving

Education

High School Diploma/GED

Job description

Moffitt Cancer Center is hiring a New Patient Service Navigator to manage the full patient access journey from initial contact to appointment scheduling. This role supports registration, verifies insurance, and coordinates scheduling with care teams in a fast-paced setting.

Ideal candidates bring 2+ years in patient access or call center operations, strong communication skills, and a patient-centered approach to reduce barriers to care.