Patient Access Navigator

MultiCare Health System; Spokane (WA); On-site; USD 2,903,000 - 4,353,000; Full time

Job summary

MultiCare Deaconess Hospital in Spokane, WA is seeking a Patient Access Technician (PAT) to ensure accurate patient admissions and registrations. This intermediate clerical role emphasizes professional service orientation, good judgment and independent thinking in daily tasks.

FTE: .01; Shift: Variable; Schedule: 12 hr shifts. Responsibilities include admissions, bed assignments, enrollment processing and information collection for demographics and insurance, with eligibility verification and

Qualifications

• Graduate of a health vocational program such as Patient Access, Medical Billing & Insurance.
• One year of experience performing admitting, Health Unit Coordinator, patient registration, customer service or billing duties in healthcare settings preferred.

Responsibilities

• Assure complete and accurate patient admissions/registrations according to policy and regulatory requirements.
• Obtain inpatient bed assignments and process admissions, including arm banding and forms.
• Pre-admit all scheduled patients to facilitate a smooth admission/registration.
• Enter reservation in the system to notify other areas.
• Conduct bedside or telephone interviews to obtain demographics, insurance and third-party information.
• Perform eligibility verification and resolve discrepancies; refer to Financial Counselor for assistance.

Skills

Patient Access

Patient registration

Customer service

Medical billing

Education

Health vocational program (Patient Access)

Medical Billing & Insurance training

Job description

MultiCare Deaconess Hospital in Spokane, WA is seeking a Patient Access Technician (PAT) to ensure accurate patient admissions and registrations. This intermediate clerical role emphasizes professional service orientation, good judgment and independent thinking in daily tasks.

FTE: .01; Shift: Variable; Schedule: 12 hr shifts. Responsibilities include admissions, bed assignments, enrollment processing and information collection for demographics and insurance, with eligibility verification and