Patient Access Technician

MultiCare Health System; Spokane (WA); On-site; USD 29,026 - 43,532; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and retirement benefits

Paid time off

Tuition assistance

Employee Assistance Programs

Job summary

A healthcare provider in Spokane is seeking a Patient Access Technician to ensure accurate patient admissions and registrations. This role requires strong service orientation and independent thinking, as well as a vocational background in health or one year of relevant experience in a healthcare setting. The position includes competitive pay and benefits, embracing a dynamic work environment in the Pacific Northwest.

Qualifications

• Graduate of a health vocational program such as Patient Access, Medical Assistance, Medical Billing & Insurance.
• One year of experience in admitting or patient registration in a healthcare setting preferred.

Responsibilities

• Ensure complete and accurate patient admissions and registrations.
• Obtain inpatient bed assignments and complete necessary forms.
• Pre-admit all scheduled inpatient, outpatients, and ambulatory patients.

Skills

Service orientation

Good judgment

Independent thinking

Education

Graduate of a health vocational program

One year of healthcare experience preferred

Job description

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: .01, Shift: variable, Schedule: 12 hr shifts

Position Summary

The Patient Access Technician (PAT) is an exciting opportunity at MultiCare, responsible for ensuring accurate patient admission and registration. This intermediate-level clerical position will allow you to apply your professional service-orientation, good judgment and independent thinking in your daily work functions.

Responsibilities

• You will assure complete and accurate patient admissions/registrations according to organization policy and procedures and regulatory requirements
• You will obtain inpatient bed assignments and processes inpatient admission, including arm banding, addressograph plate, and completion of necessary forms
• You will pre-admit all scheduled inpatient, outpatients and ambulatory patients to facilitate a smooth and speedy admission/registration process
• You will obtain direct admit information and enter a reservation in the computer system in order to notify other areas
• You will complete comprehensive bedside or telephone interviews with the patient, relative, or their representative to obtain pertinent demographic insurance and/or third-party liability information
• You will perform eligibility verification and resolves any discrepancies, determine the need for financial assistance recommendation and application, referring to the Financial Counselor where necessary

Requirements

• Graduate of a health vocational program such as Patient Access, Medical Assistance Medical Billing & Insurance

OR

• One (1) year of experience performing any combination of admitting, Health Unit Coordinator, patient registration, customer service or billing duties required; healthcare setting preferred

About Deaconess Hospital

Founded in 1896, MultiCare Deaconess Hospital is a 388-bed acute-care hospital serving the greater Spokane region. Deaconess is home to a Level III Trauma Center, Certified Chest Pain Center, Primary Stroke Center, Maternal Fetal Medicine program and a Level III Neonatal Intensive Care Unit. It is the only hospital in the area with national accreditation in bariatric surgery. Deaconess provides high-quality inpatient, outpatient, surgical, diagnostic and emergency services.

About the Spokane Community

Spokane, in eastern Washington along the Spokane River and near the Selkirk Mountains, offers a vibrant city experience with endless access to outdoor adventure. Residents enjoy lakes, rivers, ski resorts, golf courses, wineries, and nearby national parks, combined with a thriving arts and culture scene. Spokane delivers the perfect balance of city living and Pacific Northwest recreation year-round.

Why MultiCare?

• Rooted in the local community - Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years

• Growth and education - Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future

• Well-being and support - Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life

• Living our values - Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other

• Belonging for all - Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where every voice is valued

• Pacific Northwest lifestyle - Work and live where natural beauty, adventure and strong community connections are part of everyday life

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.07 - $31.60 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.