Patient Access Navigator

Erie County Medical Center Corporation; Buffalo (NY); On-site; USD 33,000 - 40,000; Full time

Job summary

Erie County Medical Center Corporation seeks a Ny Helps clerical specialist to register patients, schedule appointments and verify insurance for multiple hospital departments. You will collect co-pays and input information into hospital systems while ensuring patient privacy and accuracy.

The role requires strong customer service, attention to detail, and the ability to handle complex eligibility issues in a fast-paced setting.

Qualifications

• Sixty college credits or an associate degree.
• High school diploma with one year clerical healthcare experience.
• Medical Assistant or related certificate accepted.

Responsibilities

• Pre-registers and registers patients for locations using computer information systems.
• Schedules patient appointments and gathers demographic and payer information.
• Verifies insurance eligibility and handles preauthorization where needed.
• Collects co-payments at registration and issues receipts.
• Inputs data into electronic systems and communicates with diverse staff.

Skills

Customer service

Interviewing skills

Data entry

Medical terminology

Communication

Attention to detail

Education

60 college credits

Associate degree

High school diploma + 1 year clerical experience

Medical Assistant certificate

Tools

Electronic health records

Job description

Erie County Medical Center Corporation seeks a Ny Helps clerical specialist to register patients, schedule appointments and verify insurance for multiple hospital departments. You will collect co-pays and input information into hospital systems while ensuring patient privacy and accuracy.

The role requires strong customer service, attention to detail, and the ability to handle complex eligibility issues in a fast-paced setting.