Patient Access & Medical Travel Specialist

null; Alaska; On-site; USD 45,000 - 65,000; Full time

Job summary

Yakutat Community Health Center in Alaska is seeking a Patient Access, Travel & Health Information Specialist to support patient scheduling, medical records, referrals, and medical travel coordination. You will work with PRC, travel vendors, and clinical staff to ensure timely access to health services while maintaining confidential patient information.

The role emphasizes organization, confidentiality, and customer service, with compliance to HIPAA and applicable federal/state requirements.

Qualifications

• Minimum Qualifications include an Associate’s degree or equivalent combination of education and experience.
• Knowledge of HIPAA and patient privacy requirements.
• Ability to manage multiple priorities in a rural healthcare setting.

Responsibilities

• Coordinate patient scheduling for primary care, specialty services, and referrals.
• Process medical records requests and maintain confidentiality per HIPAA and policy.
• Coordinate medical travel arrangements and travel documentation for eligible patients.
• Serve as liaison among patients, providers, PRC, and travel vendors to ensure timely access to services.

Skills

Customer service

Attention to detail

Communication

Confidentiality

Time management

Education

Associate’s degree or equivalent experience

Tools

Electronic health records (EHR) systems

Microsoft Office

Job description

Yakutat Community Health Center in Alaska is seeking a Patient Access, Travel & Health Information Specialist to support patient scheduling, medical records, referrals, and medical travel coordination. You will work with PRC, travel vendors, and clinical staff to ensure timely access to health services while maintaining confidential patient information.

The role emphasizes organization, confidentiality, and customer service, with compliance to HIPAA and applicable federal/state requirements.