Patient Access & Medical Records Technician

Tohono O'odham Nation; Sells (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

Tohono O’odham Nation Health Care seeks a Medical Support Technician to provide receptionist, registration, and medical records support. The role involves coordinating patient appointments, documenting in RPMS/EHR, and assisting clinical staff with non-professional tasks to ensure smooth patient care.

The position requires strong communication, confidentiality, and organizational skills, with experience in handling insurance data and referrals to outside facilities as needed.

Qualifications

• High School Diploma or GED and 3 years of clerical medical support experience.
• Completion of Medical Terminology course and familiarity with medical records.
• Ability to handle confidential information and maintain HIPAA compliance.
• Experience with multi-line telephone systems and record-keeping.
• Strong organizational skills and attention to detail.

Responsibilities

• Provide receptionist duties, greet patients and visitors courteously.
• Schedule appointments, coordinate transfers, and arrange outside procedures.
• Register patients and verify demographics and insurance information.
• Process medical records using RPMS/EHR and maintain accuracy.
• Attend department meetings and document minutes; support safety initiatives.
• Maintain forms, office supplies and time/attendance records for staff.

Skills

Typing

Customer service

Communication

Time management

Telephone handling

Confidentiality

Education

High School Diploma or GED

Medical Terminology course

Tools

RPMS

Electronic Health Record (EHR)

Job description

Tohono O’odham Nation Health Care seeks a Medical Support Technician to provide receptionist, registration, and medical records support. The role involves coordinating patient appointments, documenting in RPMS/EHR, and assisting clinical staff with non-professional tasks to ensure smooth patient care.

The position requires strong communication, confidentiality, and organizational skills, with experience in handling insurance data and referrals to outside facilities as needed.