Cardiothoracic Medical Office Assistant: Patient Care & Admin

Johns Hopkins Medicine; Maryland; Sur place; USD 26 000 - 43 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision Insurance

Retirement Savings Plan w/employer con

Paid Time off & Paid holidays

Tuition assistance benefits

Refer a friend to Johns Hopkins, $$$

Health & Wellness programs

Résumé du poste

Johns Hopkins Community Physicians in Bethesda, MD is seeking a Medical Office Assistant for a full-time day shift. You will provide excellent patient service, schedule appointments, process refills and referrals, check patients in and out, collect copays, and manage messages for providers.

The role requires a High School Diploma or GED and 2+ years in healthcare or customer service. EPIC experience is very helpful, and training will be provided to obtain security access and complete EMR and

Qualifications

• High School Diploma or GED required.
• 2+ years experience in healthcare or customer service preferred.
• EPIC experience is very helpful!
• Ability to successfully pass all required training to obtain security access to perform role. Includes, but not limited to: Electronic medical record training, Insurance training-foundations, government and commercial.

Responsabilités

• Provide excellent customer service to patients in general surgery at Johns Hopkins Community Physicians.
• Receive incoming and make outbound telephone calls to schedule appointments, process patient medication refills, process referrals, and take messages for the providers.
• Check patients in and out, collect copays, and respond to patient messages.
• Work in the EPIC queue and in-basket.
• Verify insurance and collect demographics.

Connaissances

Customer service

Formation

High School Diploma or GED

Outils

EPIC

Description du poste

Johns Hopkins Community Physicians in Bethesda, MD is seeking a Medical Office Assistant for a full-time day shift. You will provide excellent patient service, schedule appointments, process refills and referrals, check patients in and out, collect copays, and manage messages for providers.

The role requires a High School Diploma or GED and 2+ years in healthcare or customer service. EPIC experience is very helpful, and training will be provided to obtain security access and complete EMR and