Senior Manager, Patient Access & Revenue Cycle

University of Miami; Miami (FL); On-site; USD 85,000 - 140,000; Full time

Job summary

The University of Miami Health System in Miami, FL invites applications for a Senior Manager, Patient Access. This leadership role oversees front-end revenue cycle operations across multiple hospital and clinic sites, driving registration accuracy, financial counseling, and payment collection.

You will recruit, supervise, train staff, develop budgets, monitor KPIs, and implement strategic initiatives to improve patient experience and financial performance.

Qualifications

• Bachelor’s degree required or equivalent in a relevant field.
• Minimum 5 years of leadership experience in patient access or revenue cycle.
• Strong knowledge of front-end revenue cycle, registration, and financial counseling processes.

Responsibilities

• Recruits, supervises, trains, and disciplines staff.
• Plans, organizes, and controls daily patient access operations.
• Ensures accurate patient registration and effective payment collection.
• Provides department KPIs, reports, and performance improvement insights.
• Develops, implements budgets and cost-reduction opportunities.
• Maintains knowledge of regulatory requirements and internal controls.

Skills

Staff leadership

Process improvement

Communication

Financial acumen

Education

Bachelor’s degree

Job description

The University of Miami Health System in Miami, FL invites applications for a Senior Manager, Patient Access. This leadership role oversees front-end revenue cycle operations across multiple hospital and clinic sites, driving registration accuracy, financial counseling, and payment collection.

You will recruit, supervise, train staff, develop budgets, monitor KPIs, and implement strategic initiatives to improve patient experience and financial performance.