Patient Access Manager

Sterling Inspired Staffing.; San Antonio (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Tuition reimbursement

Free private furnished housing or tax-free subsidy

Paid time off (PTO)

Flexible spending account (FSA)

Health savings account (HSA)

Life insurance

Mental health care

Employee stock purchase program

Associate discounts

Student loan assistance

Paid family leave

Identity theft protection

Job summary

A healthcare staffing agency in San Antonio is looking for a Patient Access Manager to lead patient experience initiatives and ensure operational excellence. The ideal candidate will have a Bachelor's degree in Business and at least three years of managerial experience in an acute care setting. The role includes supervising staff, overseeing patient registrations, and ensuring compliance with quality assurance standards. Attractive benefits include medical coverage, tuition reimbursement, and flexible spending accounts.

Qualifications

• Minimum three years in Patient Access managerial role in an acute care setting.

Responsibilities

• Ensure adherence to Model AIDET guidelines in patient interactions.
• Supervise and maintain employee productivity.
• Conduct monthly staff meetings and in-services.

Skills

Patient experience adherence

Supervisory skills

Problem-solving

Education

Bachelors Degree in Business or related field

Job description

• Responsible for the Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient experience expectations.
• Responsible for ensuring QA on registrations for all areas of Registration.
• Perform patient registration functions when needed to ensure wait times are kept to a minimum.
• Follow-up on patient complaints promptly.
• Supervise and maintain the productivity of employees.
• Responsible for Dept. Operations Report, FTEs and Operating budgets.
• Responsible for conducting monthly staff meetings and in-services for all responsible areas.
• Assume on-call responsibilities to ensure adequate staff and problem solving

Job Qualifications

• Bachelors Degree in Business or related field required
• Minimum three years in Patient Access managerial role in an acute care setting

Medical, dental, and vision coverage 401(k) with company match Tuition reimbursement Free private furnished housing or tax-free subsidy Paid time off (PTO) Parental leave Flexible spending account (FSA) Health savings account (HSA) Life insurance Mental health care Adoption benefit Employee stock purchase program Associate discounts Tax-free tuition reimbursement of up to $5,250 per calendar year Student loan assistance of $150 per month for full-time employees and $75 per month for part-time employees Primary care physician office visits, Urgent care or walk-in clinic, Outpatient and inpatient hospital services, and Emergency services. Paid family leave, Identity theft protection, Dental HMO plans, and Sprint PCS employee discount.