Patient Access Liaison — Flexible Scheduling & Registration

Northwell Health; New Milford (CT); On-site; USD 26,959 - 29,797; Full time

Job summary

Northwell Health is seeking a Patient Access Representative in New Milford, CT. This role facilitates patient flow through the system, providing a seamless experience from scheduling to registration. Responsibilities include checking in patients, verifying insurance eligibility, collecting payments, and entering accurate patient information.

The ideal candidate will possess strong customer service skills and must have a high school diploma with at least two years of job-related experience. The position requires good organizational skills and proficiency in basic MS applications.

Qualifications

• Minimum of 2 years job-related experience required.
• National Association of Healthcare Access Management (NAHAM) certification preferred within one year of hire.

Responsibilities

• Greet patients and check them into the system.
• Perform insurance eligibility verification and secure payment.
• Provide estimates for services when appropriate.

Skills

Customer service skills

Organizational skills

Basic MS Word

Basic MS Excel

Education

HS Diploma or Associate degree

Job description

Northwell Health is seeking a Patient Access Representative in New Milford, CT. This role facilitates patient flow through the system, providing a seamless experience from scheduling to registration. Responsibilities include checking in patients, verifying insurance eligibility, collecting payments, and entering accurate patient information.

The ideal candidate will possess strong customer service skills and must have a high school diploma with at least two years of job-related experience. The position requires good organizational skills and proficiency in basic MS applications.