Patient Access Liaison 1 - (PT, Eve/Night)

Northwell Health; Danbury (CT); On-site; USD 30,000 - 36,000; Part time

Job summary

Northwell Health in Danbury, CT is seeking a Part-Time Eve/Night Registration Clerk to support patient flow from scheduling to check-in, ensuring a smooth “one touch” registration experience for patients.

Responsibilities include obtaining demographic and financial information to verify patient identity and secure payment sources, performing registration duties, insurance eligibility verification, and handling patient liability payments.

Responsibilities

• Greeting patients and/or physicians, staff, co-workers and guests promptly and in a professional manner; checks patients into the system and provides direction based on appointment location, financial clearance and counseling status; acknowledges and assists patients with special needs and respects confidentiality.

Job description

Description

Part-Time: Eve/Night, 24 hours per week. Three 8-hour shifts of 3:30pm-12:00am and 5:00pm-1:30am, including every other weekend (Saturday and Sunday).

Northwellis the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members ofNorthwell Health Physician Partners— who are working to change health care for the better.

Summary

Facilitates patient flow through the system from scheduling through registration check in so that patients have a \\"one touch\\" registration/scheduling experience. Responsible for obtaining demographic and financial information to ensure accurate patient identification and identify and secure appropriate payment sources. Performs registration functions, insurance eligibility verification, patient liability collection, scheduling and admitting duties. Provides estimates for services when appropriate. Receives and processes patient financial liability payments. Working hours may include weekends, evenings, overnights and holidays.

Description

Part-Time: Eve/Night, 24 hours per week. Three 8-hour shifts of 3:30pm-12:00am and 5:00pm-1:30am, including every other weekend (Saturday and Sunday).

Northwellis the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members ofNorthwell Health Physician Partners— who are working to change health care for the better.

Summary

Facilitates patient flow through the system from scheduling through registration check in so that patients have a \\"one touch\\" registration/scheduling experience. Responsible for obtaining demographic and financial information to ensure accurate patient identification and identify and secure appropriate payment sources. Performs registration functions, insurance eligibility verification, patient liability collection, scheduling and admitting duties. Provides estimates for services when appropriate. Receives and processes patient financial liability payments. Working hours may include weekends, evenings, overnights and holidays.

Responsibilities

• Responsible for greeting patients and / or physicians, staff, co-workers and guests promptly and in a professional manner. Checks patients into the system and provides direction based on appointment location, financial clearance and counseling status. Acknowledges and assists patients with special needs and respects confidentiality. 2. Responds to telephone calls according to established customer service standards. Provides requested information to callers. When assigned to scheduling, contributes to reduction of abandoned call rate, length of calls, and average speed answered through use of best practices and workflow improvements. 3. Performs accurate search / selection of patient within the hospital system using the Patient Identification procedure to maintain the integrity of the Electronic Master Patient Indes (EM