Patient Access Lead: Scheduling, Verifications & Mentorship

St. Luke's Health System; Boise (ID); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Robust benefits package

On-site wellness programs

Job summary

St. Luke’s Health System is seeking a Lead Patient Access Specialist 4 to provide exceptional service and accurate support for patients, providers and departments. You will guide registration, scheduling and complex referrals while modeling professionalism for the team.

This role emphasizes mentoring, collaboration and continuous improvement as you use a range of technologies to support workflows and improve the patient experience.

Qualifications

• Education: High School Diploma or equivalent.
• Experience: 3 years relevant experience.

Responsibilities

• Registration and scheduling for patients
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
• Use a variety of technologies, tools and resources to support departmental workflows
• Serves as a role model, mentor, trainer and/or resource to coworkers
• Other duties as assigned

Skills

Registration

Scheduling

Benefit verification

Preauthorization

Education

High School Diploma or equivalent

Job description

St. Luke’s Health System is seeking a Lead Patient Access Specialist 4 to provide exceptional service and accurate support for patients, providers and departments. You will guide registration, scheduling and complex referrals while modeling professionalism for the team.

This role emphasizes mentoring, collaboration and continuous improvement as you use a range of technologies to support workflows and improve the patient experience.